Features: - New and enhanced feedback reports:
- Work with new reports such as Page Views and Pages per Visit.
- Other reports have been enhanced, including Search Trends, Frequently Viewed Content, and the Reports page.
Report customization: - Easily
customize reports for Frequently Viewed Topics, Frequently Searched
Terms, Search Terms with No Results, and Browser and OS usage statistics
reports.
- Just select the columns you want to add to the
report, and then save them on the server, so they will be automatically
included if the same report is regenerated.
Enhanced user interface for Reports: - Take
advantage of the new professional-looking user interface for Reports,
developed with Adobe® Flash®, to display full-page graphs.
CSV data export: - Enable
users to export data to CSV format and then feed it into a special
charting application or use it for statistical analysis.
Enhanced Web Administrator interface: - Take advantage of the easy-to-use Web Administrator interface, with enhanced options, including User Edit/Delete, and Sign Out.
Adobe® AIR® support: - Enable user collaboration with the Adobe® AIR® help comment-sharing feature in Adobe RoboHelp® Server.
- Accept,
reject, or delete user comments using the moderation dashboard, whether
you are using RoboHelp Server or a shared network location.
End-user feedback: - Enable users to interact with help content and each other using feedback and topics ratings.
- Users can comment on topics through AIR Help output and mark their favorites.
- Users can also view ratings and feedback from other users.
Enhanced language support: - Automatically localize content and publish in multiple languages to the same server.
- Change display text in the user interface, including Contents, Index, and Search buttons.
Enhanced search features: - Take
advantage of enhanced search features, including search results
ranking, keyword and synonym searches, multiple language and phrase
searches, exclude or show topic context, wildcard searches, and baggage
file searches. Search now also includes docx, pptx, and xlsx files.
Multiple website support: - Host
different help systems by creating multiple contexts in Apache Tomcat,
and configuring different instances of RoboHelp Server (with a single
installation) to run on each of these contexts (running on the same IP
address and port number, but different context names).
- This feature is available for all supported operating systems.
Enhanced indexing support for Search: - Search for topics and baggage files included in a project, and automatically generate an updated index during scheduled scans.
- The
enhanced Adobe® RoboHelp® Server 9 search engine provides exceptional
performance for Chinese, Japanese, and Korean languages.
Automatic project merging: - Simultaneously work on multiple sections of a project, and then automatically merge them together at runtime.
- Build a project from different parts, and then publish it as a unified online information system.
- Choose the order you want projects to appear in the index or use the default order.
SQL Server, Microsoft® Windows Vista®, and IPv6 support: - Take advantage of support for SQL Server 2005 Express Edition, Microsoft Windows Vista, and IPv6 addresses.
Simplified deployment and configuration: - Easily configure RoboHelp Server 9 to authenticate administrators and users using Web Administrator and configuration files.
- Web
administrators can open and delete projects; manage users, areas, and
projects; view reports; schedule databases; and search.
User authentication: - Segregate
help content into protected and public areas, and assign rights to
individual users or groups, including view only, publish, or report.
- Merge projects with similar content into one area, even if they are in multiple languages.
Tracking and reporting: - Optimize
your content with data tracking—locate areas where users make repeated
requests for information, find out which searches are repeated and how
users navigate content, and gather operating system and browser data.
- Based
on the tracking and reporting data, you can customize your content to
meet user requirements, find information gaps, and improve heading
titles.
Synchronized publishing: - Work on your own schedule—develop and publish content with automatic project merging.
- Multiple
authors can work on different parts of a project simultaneously, and
then publish to the same server to have users view it as a unified
online information system.
Adobe® FlashHelp® Pro and WebHelp Pro support: - Easily
publish server-based Adobe® FlashHelp® and WebHelp Projects. Enable
your audience to provide feedback (comments) via web using AIR Help.
Microsoft .NET Framework support: - Develop online help systems for the Microsoft .NET Framework.
IIS and Apache support: - Take
advantage of support for IIS and Apache—host different help systems by
creating multiple contexts and configuring different instances of Adobe®
RoboHelp® Server.
- Available on Oracle Database 9i, 10g, and
11g; Microsoft SQL Server 2005 Express Edition; Microsoft SQL Server
2005 and 2008; and Microsoft Access 2003, 2007 and 2010 (built-in).
Remote administration: - Manage
projects, user accounts, and groups through an intuitive web interface,
and generate detailed reports of help usage activity.
REST web services: - Search content and return results for context-sensitive help with Representational State Transfer (REST) services.
- Host
different help systems by creating multiple contexts in Apache Tomcat
and configuring different instances of Adobe® RoboHelp® Server (with
single installation) to run on each of these contexts.
Enhanced Configuration Manager: - Enhanced configuration manager UI to support LDAP configuration using UI.
- Now configuration manager can be used to configure search settings, database settings and admin settings.
- You can also delete existing contexts using Configuration Manager.
Database connectivity: - Take
advantage of support for the following databases: Oracle 9i, 10g, and
11g; Microsoft SQL Server 2005 Express Edition; and Microsoft SQL Server
2005 and 2008.
Data Migration from RoboHelp Server 8: - Migrate
projects, users, usage reports and area information from RoboHelp
Server 8 to RoboHelp Server 9 in a single click using Configuration
Manager.
Integrate with LDAP using Configuration Manager: - Integrate
RoboHelp Server 9 with LDAP at your organization using Configuration
Manager allowing all LDAP users to authenticate on RoboHelp Server 9 and
also comment on the AIR Help output integrated with RoboHelp Server 9.
Improved search experience: - Use
project stop list and project synonym lists for server-side and
client-side indexing. Easily find synonyms for search terms using the
synonym highlight feature.
- Obtain dynamic contexts in search results for server-side indexing.
Specs: Language
Language version: ENG Technical details:
Media types supported DVD Software type: Upgrade Software version: 9.0 License
License quantity: 1 user(s) System requirements:
Compatible operating systems: - Windows XP SP 3, Windows Vista SP 2,
- Windows 7 (32 & 64 bit)
Mac compatibility: No Minimum system requirements: 1024x768 Platform: Win Minimum processor: Intel P4 Minimum RAM: 512 MB Minimum hard disk space: 1229 MB |